Through these purchase conditions, Sushi Corazon informs the users of the Web page/App of its property (www.sushicorazon.com), about the purchase conditions that regulate access to the servicesprovided by  Sushi Corazon ， The use of thePage attributes the condition of "User" to any natural person oflegal age interested in the products and services of Sushi Corazon and implies fulland unreserved acceptance of each and every one of the provisions included inthese Conditions of Purchase in the version published by Sushi Corazon at the verymoment the User accesses the Page. In the event that a minor uses thisPage and makes an order, it will be understood that she has done so under thesupervision and consent of her parents or guardians. The User declaresthat he is of legal age, being entirely responsible for the veracity of thisdeclaration and has the necessary legal capacity to contract the servicesoffered on the Page in accordance with the conditions contained herein, whichhe declares to understand and accept. Both access to the Page and its useby the User, as well as the products offered and accessible through it, aresubject to applicable legislation, as well as to the principles of good faithand lawful use by the User. of the User who will be entirely responsible forsaid access and correct use. The use of the Page implies the totalacceptance of the aforementioned Purchase Conditions.

The User may have the General Information of Sushi Corazon  in the "Privacy Policy" section of this Page.

The Page is available in Spanish. Thesepurchase conditions will be available to the customer at all times on the Page.

Purchase/Return/Delivery

The management and delivery of the order requestedthrough the Page, will be provided by the companies that own the Restaurants ofthe "Sushi Corazon" brand attached to it, so the company that owns the "Sushi Corazon"Restaurant to which Once the order has been placed, it will be the contractualparty in the purchase and sale of the requested order, being solely responsiblefor the sale and its distribution and delivery, as well as issuing the ticketor invoice and, where appropriate, making the payment. Notwithstanding theforegoing, Sushi Corazon is the company that manages the Page and manages the orderrequest process or the resolution of possible incidents for said "Sushi Corazon"Restaurants.

The User may place an order through the websitewhere they must choose the restaurant and then indicate the pick-up time, thenumber of people and the promotional code, if obtained. Once the previousoptions have been chosen, the User will be able to choose the dishes thatappear in the Menu section and add them to their cart. The selectedproducts will appear on the screen with the final price (VAT and shipping costsincluded). The shipping costs will depend on the postal code of the user:

Once the products have been selected and thepurchase price determined, the User will be asked to provide a series ofpersonal data necessary to carry out the management of the requestedorder. The required fields for the purchase process will be determined inthe data form. The refusal to provide the mandatory qualified data willmean the non-provision or the impossibility of accessing the service for whichthey were requested. For this purpose, the treatment of the personal dataof the Users of the Page will be carried out in accordance with the provisionsof the "Privacy and Data Protection Policy" and "CookiesPolicy" of the Page, for which we request please read it. Onlynatural persons of legal age may request and contract the ordering servicethrough the Page, that is, The electronic commerce portal offered by the Pageis aimed at adults. The User declares and guarantees that he is of legalage, being entirely responsible for the veracity of this declaration and thatthe data included in the registry is true and accurate.

Cash returns are not accepted. But if there isa problem with the order, there will be the option to redo it by contacting therestaurant.

In accordance with the provisions of Law 11/2010 ofDecember 17 on the prevention of the consumption of alcoholic beverages byminors, it is prohibited to sell alcoholic beverages to minors under 18 yearsof age, or by persons over 18 years of age to minors under 18 years ofage. Orders containing so much alcohol cannot be accepted by persons under18 years of age.

I PAY

The User is obliged to pay for the contractedservice upon delivery of the product, either at the User's home or at the"Sushi Corazon" Restaurant where the product is collected. At the User'saddress, you can pay by cash or by card or you can make the payment in advancethrough the web. In the case of making the payment in the Restaurant, theUser may also make the payment in cash or by card or previously through theweb.

Sushi Corazon manages its payments through a gateway thatguarantees that transactions are carried out in a secure environment based onthe regulations with PSD2, which changes the European regulation that appliesto payment services. This gateway complies with all 3DSecure protocols,redirecting data to secure servers without the merchant being able to access orstore them. The connection to the gateway and to our page is always donethrough a secure SSL protocol.

One of the PSD2 regulations that will have thegreatest impact on commerce is SCA (Strong Customer Authentication orreinforced authentication), which requires all European e-commerce transactionsto be authenticated, or what is the same, to be processed as 3D Secure.

Subsequently, the User must verify the data andconfirm the order, therefore, if everything is correct, the User must mark oneof the following options depending on the payment method ("Confirm","Send Order" or "Continue with the Payment"), which willend the purchase process, confirming on the Page that the order has been placedsuccessfully. Immediately after contracting the service, the User willreceive an email to the address indicated by the User, for the purposes of"Order Confirmation" along with the data thereof.

This merchant agrees not to allow any transactionthat is illegal, or that is considered by the credit card brands or theacquiring bank, that may or has the potential to damage their goodwill ornegatively influence them. The following activities are prohibited underthe card brand programs: the sale or offer of a product or service that is notin full compliance with all laws applicable to the Buyer, Issuing Bank,Merchant, Cardholder, or cards. In addition, the following activities arealso explicitly prohibited: "Sale of alcoholic beverages to minors under18 years of age

Regarding access to the Internet through mobiledevices, the User must have all the necessary equipment and software to be ableto use the service, as well as have the connection correctly configured toaccess the service. Access to the Internet through mobile devices maycarry associated additional navigation costs from the operator. The amountof these costs will depend on the rates and conditions that each User hascontracted with their mobile phone operator, so in no case may Sushi Corazon beconsidered responsible for such costs.

The User can make a complaint or claim in relationto the service provided on the Web page at the address that appears in theContact section of the Web page, and Sushi Corazon and/or the franchisee that isgoing to serve him or that has attended, will contact the User at the e-mailaddress provided in order to respond as soon as possible. Likewise, thereare complaint forms available to the User in the "Sushi Corazon" Restaurants.

Withdrawal.

Sushi Corazon informs the User that they have no obligationto send the consumer a withdrawal document to be able to revoke the contractingof the service offered through the Page, within the legal deadlines, as theyare within the exceptions established in Article 102 and 103 of RoyalLegislative Decree 1/2007, of November 16, which approves the consolidated textof the General Law for the Defense of Consumers and Users and othercomplementary laws, by virtue of which it is established that the right ofwithdrawal in contracts for the supply of goods made according to theconsumer's specifications or clearly personalized, or which, by their nature,cannot be returned or may deteriorate or expire quickly.

Updated in March 2021.